Frequently asked questions

Get Streamer HD IPTV is a premium streaming service that brings together 25,000+ live TV channels, 160,000+ movies and 35,000+ TV series in one place. Alongside entertainment and news, you get deep sports coverage — the NFL, NBA, MLB, NHL, college sports, UFC, boxing, WWE, soccer, Formula 1 and more — with the libraries refreshed all the time.

Almost anything you already own. For the smoothest experience we suggest an Android TV box or Amazon Firestick, but Get Streamer also runs on Apple TV, Smart TVs, iPhone, iPad, Android phones and tablets, Windows, Mac and MAG boxes. Step-by-step guides for each device live on our Setup page.

Right now you get 25,000+ live channels, 160,000+ on-demand movies and 35,000+ series from around the world — plus international programming and full sports packages. New titles are added regularly, so the catalogue keeps growing.

Absolutely. Alongside live TV you get an on-demand library of 160,000+ films and 35,000+ series, from brand-new releases to long-running box sets you can binge in full. New titles land regularly.

Yes. The service is safe to use and a VPN is not normally needed to watch. We do recommend keeping your username and password to yourself and only entering them into trusted IPTV apps.

We offer a 36-hour free trial so you can test the service before committing. If you go on to buy a one-month plan and it is not the right fit, reach out to support and we will help with a refund in line with our refund policy.

Our team is on hand 24/7 with real people. Live chat is the fastest way to reach us, and you can also open a support ticket. We can help with installation, account details, app settings, buffering, renewals and billing.

Head to our Pricing page, pick the plan and number of devices you want, and check out. We accept credit/debit cards, Apple Pay, Google Pay, PayPal, Affirm, Cash App and cryptocurrency. Your login details are emailed to you, usually within minutes.

Yes — Get Streamer HD IPTV works worldwide. As long as you have a compatible device and a stable internet connection, you can stream at home or while travelling.

Start by installing an IPTV player that suits your device — popular picks are TiviMate, IPTV Smarters, UHF and Hot Player. Open the app and enter the account or playlist details that came with your subscription. We have illustrated, device-by-device instructions on the Setup Guides page.

Get Streamer works with virtually every device that can run an IPTV app, including Amazon Firestick, Android TV and TV boxes, Smart TVs, Apple TV, iPhone, iPad, Android phones and tablets, Windows PCs, Macs and MAG boxes.

Usually not — most people stream without one. Occasionally an internet provider hits a temporary routing or connectivity issue; in those cases a VPN can supply a different route and restore playback. It is a fix for the moment, not something you generally need.

As a rule of thumb we suggest roughly 12 Mbps or more for HD and 30 Mbps or more for 4K. Stability matters as much as raw speed — where you can, use Ethernet or sit close to a strong Wi-Fi signal.

First, double-check that your username, password, server address or playlist URL was entered exactly as provided. Then fully close and reopen the app, and if needed restart your device and router. Still stuck? Reach us on live chat or open a ticket and we will check what is going on.