Privacy Policy

1Information we collect

Information you give us. When you create an account, subscribe or get in touch, this can include your name, email and phone number; the payment details needed to process your order; your billing and subscription history; and the login details for your account.

Information collected automatically. We also gather data that doesn't directly identify you — such as your device type, operating system and browser; IP address and approximate location; how you use the service (for example, which channels or on-demand titles you open); and information from cookies and similar tools.

Messages you send us. Emails to support@getstreamer.net and your live-chat conversations with our support team.

2How we use your information

• Running your service — activating subscriptions, managing your account and giving you access to live TV, movies and series.
• Taking payment — processing your order securely through trusted payment providers.
• Support — answering questions, fixing technical issues and helping you personally.
• Improving the service — understanding usage so we can make performance, the site and recommendations better.
• Security — detecting and preventing fraud, abuse and unauthorised access.
• Legal reasons — meeting our obligations under applicable laws.

3How we protect your information

• Encryption — sensitive data, including payment details, is protected in transit using SSL/TLS.
• Limited access — only authorised team members can access your personal data.
• Monitoring — our systems are kept up to date and monitored to help prevent breaches.
• Secure storage — data is held on secure servers with backups.

No online system is ever completely immune to risk, so please help keep your own account safe by protecting your login details.

4When we share information

We do not sell your personal data. We only share it in limited situations:

• With payment processors, so your subscription can be paid for securely.
• Where required by law, or to protect the rights and safety of Get Streamer HD IPTV.
• With trusted service providers who help us run the service — often using anonymised data.

We never share your personal information with advertisers or marketers without your consent.

5Cookies and tracking

• Essential cookies — needed for the platform to work and stay secure.
• Performance cookies — collect anonymous data to help us monitor how the site and apps perform.
• Preference cookies — remember your settings and choices.

You can manage cookies in your browser settings. Turning some off may affect how the service works.

6Third-party links

Our site and apps may link to other websites that have their own privacy policies. We're not responsible for how those sites handle your data, so it's worth reviewing their policies too.

7How long we keep your data

• While you're a subscriber — your data is kept for as long as your subscription is active.
• After you leave — personal data may be securely archived or deleted once your account is closed.
• Billing records — transaction data may be retained where needed for accounting or legal reasons.

8Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Ask us to correct anything inaccurate
• Request deletion or restriction of your data
• Withdraw consent to data collection and processing
• Lodge a complaint with your local data-protection authority

To exercise any of these, contact support@getstreamer.net.

9Children and privacy

Get Streamer HD IPTV isn't intended for anyone under 18, and we don't knowingly collect data from minors. If we learn that a child has provided personal information, we'll delete it promptly.

10Changes to this policy

We may update this policy from time to time. Any significant changes will appear on this page with a new effective date. Continuing to use Get Streamer HD IPTV after an update means you accept the revised policy.

11Contact us